Consumer Issues
Axis Bank launches one touch authentication for Apple users
Bank customers using Apple iPhone 5s and above can now complete their financial transactions using Axis Bank's one touch authentication
 
Axis Bank, India's third largest private sector bank, Tuesday unveiled 'Touch ID', its one touch authentication for transactions through its mobile app for customers who use Apple phones. 
 
"Bank customers using Apple iPhone 5s and above can now complete their financial transactions such as bill payments, mobile recharge and funds transfer using this feature. Once the customer's fingerprint is set up on the Axis Mobile app, they can authenticate subsequent financial transactions by either using Touch ID or their mPIN," the lender said in a release.
 
The bank has also launched its banking application for Apple Watch. Customers need to merely sync the Axis Mobile app with their Apple Watch to check their savings account balance, view last five transactions and notifications, access the 'Near Me' feature and search for ATMs, bank branches and offers near to them without any additional authentication.
 
According to Rajiv Anand, Group Executive and Head Retail Banking, at Axis Bank, during June 2015, the Bank witnessed mobile transactions worth Rs2,400 crore through mobile banking. "Considering the traction being witnessed in mobile banking, we plan to introduce other innovative mobility solutions in the near future. The launch of 'Touch ID' authentication and Axis Watch application for customers further reinforces our commitment to making banking simple and hassle free for our customers," he added.
 

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Optimise networks radio frequency to axe call drops: Prasad
Communications and IT Minister Ravi Shankar Prasad on Tuesday said the government expects telecom service providers to undertaks a special drive for radio frequency optimisation of their network and periodic checks to address the problem of call drops.
 
"We have to take the call drop issue very seriously. As a minister I am accountable to consumers of the country. Telecom service providers shall be asked to undertake a special drive for radio frequency optimisation of their network followed by periodic optimisation as per need," he said.
 
Prasad also said that a special audit of quality of service parameters to assess the gravity of the problem will be carried out by the telecom department through its TERM cells in all metro cities and state capitals.

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Truecaller launches messaging app from India
Truecaller, an app that helps identify unknown numbers and also block spam calls launched a new app on Tuesday that offers a substitute to the stock messaging app on Android phones from India.
 
Truemessenger, which will follow in other markets after India, seeks to curb spam messages by identifying numbers in the SMS inbox. 
 
"Truecaller identifies 900 calls a month and one in seven calls are spam. We are looking to provide the same experience in texts with the new Truemessenger app," Truecaller India head Kari Krishnamurthy said.
 
Truecaller has currently over 80 million users in India, while its global user base is near 180 million.
 
"India is the number one market for us and we are also looking to double our team in India. Truecaller has 10 people working out of Bengaluru and Gurgaon," Krishnamurthy added.

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