Right to Information
553 applicants for three posts of Information Commissioner!

While the post of Chief Information Commissioner under RTI lies vacant, 553 applicants, including bureaucrats, government officials, retired defence personnel and citizens are eying to grab one of the three new posts of Information Commissioner


Despite the Narendra Modi-led Bharatiya Janata Party (BJP) promising transparency in its election manifesto, the post of the Chief Information Commissioner under the Right to Information (RTI) Act has remained vacant for nearly 50 days. In the meanwhile, the Department of Personnel and Training (DoPT) has received 553 applications for three posts of Central Information Commissioners. These applications have come from government officers, former armed personnel and citizens.

The list of applicants includes names of former DoPT Secretary- Dr Shyamal Kumar Sarkar, Dr Anuradha Verma (this name had figured in the past as a shortlisted candidate), some RTI activists, journalists and members of non-governmental organisations (NGOs), says RTI activist Commodore Lokesh Batra. Batra had filed an RTI application to know the details of applications received.

While the Chief Information Commission (CIC) is headless since 22nd August, waiting for the President and Prime Minister to install a new person at the helm, the DoPT had in February and July 2014 sought applications for the appointment of “more information commissioners in the CIC”, although it did not mention the number of vacancies at that point of time.

Delhi-based Batra requested information regarding the total number of applications received by the DoPT for Information Commissioners (IC) posts in the CIC, total number of vacancies of ICs required and the names of applicants who have applied for the IC posts.


See the entire list of 553 names below...

List of Applicants Applied for IC


In the meanwhile, RTI activists across the country are fuming over the Modi government’s lethargy in appointing a new Central Chief Information Commissioner (CCIC), who is crucial for transparency and informed citizenry. They have been questioning the use of filling up the information commissioners’ post without appointing the CCIC.

Batra, who has demanded an inspection of files which contain correspondence related to the post of the CCIC says, "The absence of 'Chief Information Commissioner' in the 'Central Information Commission' (CIC) is adversely affecting the functioning of the CIC because he is also responsible and accountable for administration and management of the Commission. Also, there is no provision in the act for "Officiating" or an “Acting Chief Information Commissioner.”
Section 12 (4) of the RTI Act, 2005 clearly says: "The general superintendence, direction and management of the affairs of the Central Information Commission shall vest in the Chief Information Commissioner who shall be assisted by the Information Commissioners and may exercise all such powers and do all such acts and things which may be exercised or done by the Central Information Commission autonomously without being subjected to directions by any other authority under this Act."

RTI activists Anjali Bhardwaj, Nikhil Dey and Amrita Johri have launched an online petition appealing to Prime Minister Narendra Modi to appoint a CIC at the earliest. The petition appeals to Modi to appoint a CIC immediately.
The appeal states:


You could sign the petition here.

While the union government is hiding behind the excuse of the absence of a leader of opposition, is it that the BJP has someone in mind and are waiting for him or her to retire? Like it happened in the case of Maharashtra when the post of the state chief information commissioner (SCIC) was left vacant for eight months until Ratnakar Gaikwad retired as chief secretary and then was appointed as SCIC!

(Vinita Deshmukh is consulting editor of Moneylife, an RTI activist and convener of the Pune Metro Jagruti Abhiyaan. She is the recipient of prestigious awards like the Statesman Award for Rural Reporting which she won twice in 1998 and 2005 and the Chameli Devi Jain award for outstanding media person for her investigation series on Dow Chemicals. She co-authored the book “To The Last Bullet - The Inspiring Story of A Braveheart - Ashok Kamte” with Vinita Kamte and is the author of “The Mighty Fall”.)


Beijing suffers from heavy pollution fog, issues yellow alert

Besides the commencement of winter, officials say the pollution is caused by ramped-up production by industrial units in and around Beijing


The highly polluted fog is back again to haunt the Chinese capital as the government has issued a yellow alert for air pollution over the next three days advising residents to take a number of precautions.


Due to the weather, pollution was predicted to remain heavy in Beijing until Saturday, the Beijing heavy air pollution response office said.


The Beijing Meteorological Observatory issued a yellow alert for smog, state-run Xinhua news agency reported.


Besides the commencement of winter, officials say the pollution is caused by ramped-up production by industrial units in and around the city which were opened yesterday after a week-long National Day holiday.


It is the first yellow smog alert in Beijing since the beginning of July. Tianjin and Hebei also issued a yellow alert.


Citizens, especially elders and children, were advised to take protective measures. Schools were asked to avoid outdoor activities and reduce physical exercise classes.


Air quality index (AQI) in downtown Beijing exceeded 200 for the past 24 hours, according to data this morning obtained by the Beijing Municipal Environmental Monitoring Center.


An AQI of over 300 is defined as “serious pollution” and an AQI between 201 and 300 is considered “heavy”, according to China’s standard.


Downtown density of PM2.5, particles under 2.5 microns in diameter and major air pollutant, at 8 p.m. was more than 300 micrograms per cubic meter, in Beijing.


“Serious smog has appeared in the Beijing, Tianjin and Hebei region,” said Li Jing, a forecaster at the Beijing Meteorological Bureau.


Heavy pollution was reported in Hebei and Henan provinces yesterday. Cold air is forecast to blow away the smog on Saturday night, said Li.


Tianjin and Hebei will continue to have heavy pollution until this evening, according to forecast.


The smog also prevented citizens from watching a total lunar eclipse yesterday. Beijing officials claim to have improved pollution law enforcement.


In the first eight months, there were more than 1,000 breaches of the law with fines totalling 23 million yuan (about $3.8 million) issued, up 99% and 375% respectively year-on-year.


Govt wants to curb insurance mis-selling. But does it know where to begin?

The government is reportedly talking with RBI to curtail insurance mis-selling by banks. While RBI regulates banks, IRDA is supposed to control insurance companies. Unfortunately, lax approach of both these regulators is responsible for increasing complaints about insurance mis-selling by banks. Can anyone make these two regulators accountable?


Following several complaints from bank customers being forced to buy insurance policies while applying for loan or other services, or finding that their corpus has declined substantially thanks to extortionate charges, the union government is reportedly discussing the matter with Reserve Bank of India (RBI). According to a report from the Economic Times, the government also wants to review existing incentive structures at banks for selling insurance products, after Central Vigilance Commission (CVC) flagged the issue of mis-selling. Unfortunately, while the government is on the right path, it will not reach too far unless it fundamentally changes the poor accountability and hand-off approach of customer grievances of the two key regulators involved in insurance mis-selling: the RBI and Insurance Regulatory and Development Authority (IRDA).


What the government needs to know is no amount of discussion will achieve anything unless IRDA is made accountable for approving harmful products, mis-selling is clearly defined, there are exemplary punishment for those found selling wrong policies to bank customers. A second major issue is that customer grievances are not a priority area for either the RBI or IRDA. When there is single regulator, there at least exists some hope for customers who feel being duped. However, when the issue involves two different regulators, like in the case of insurance policy being sold by bank to its own customers, there is no definite solution to individual grievances. So where and how will government make a headway to curb mis-selling insurance policies by banks? Does it even know where it should begin?


Over the past few years, Moneylife has reported numerous such cases where banks have used the financial information of their clients and have exploited this to sell products that more often than not are not suited to the client’s needs. Such hard-selling bankers are aptly described as banksters these days, operating with a license to cheat from top management.The RBI is fully aware of problems as well as solutions. Last year, Moneylife Foundation even sent a memorandum to RBI Governor requesting him to free the system of mis-selling of financial products by bankers, misusing the savers’ trust. But RBI has done nothing about this menace.
Moneylife Foundation Insurance Helpline has been receiving increased number of complaints regarding fraudulent calls to sell insurance policy. The modus operandi has been to fool a gullible person by playing with their greed. The offers can range from bonus offer by IRDA, interest-free loan from Reliance Capital, Airtel mobile tower rent, call to surrender ULIP without loss, investing in initial public offerings (IPOs) of life insurance companies at attractive price and sharing of agent contest offer to sharing of commission given in form of gold.
Karnal (Haryana)-based senior citizen Vishv Raj Singh was mis-sold six policies by Bharti Airtel, HDFC Life and Reliance Life allegedly offering him installation of Airtel tower to get a monthly rent and even sending a fake engineer to check the soil for getting a clearance certificate. Moneylife Foundation took up the case and wrote to IRDA. HDFC Life and Reliance Life immediately refunded the money after they came to know about his case. But not Bharti AXA Life. IRDA called for detailed investigation report from Bharti AXA on 8 August 2013 along with reminder on 14 August 2013. Bharti AXA replied on 27th August 2013, denying any wrongdoing. IRDA acted like a post office as it does in all cases of mis-selling, making companies like Bharti Axa bolder next time.

At an event conducted by Moneylife Foundation in 2012, J Hari Narayan, the former chairman of IRDA, openly stated that handling grievances of individuals is not IRDA’s responsibility. The answer to the problem is not just strengthening grievance redress mechanism but making sure insurance companies and banks are forced to pay massive fines when caught mis-selling. This is unlikely to happen given the attitudes of RBI, IBA and IRDA.   
In addition, top private insurance companies are backed by banks itself. For example, ICICI Pru Life, SBI Life, HDFC Life, IDBI Federal, SUD Life, Kotak Life and IndiaFirst are backed by banks like ICICI Bank, HDFC Bank, State Bank of India (SBI), IDBI, Federal bank, Bank of India, Union bank of India, Kotak Mahindra Bank, Bank of Baroda and Andhra Bank. All these banks have signed distribution agreements for promoting products from their own joint ventures. Banks are supposed to push these products as part of a strategy. Even teller staff is drafted to mislead bank customers into buying insurance.  RBI's financial stability report’s Chapter III - Financial Sector Regulation and Infrastructure raises several crucial questions on bancassurance model’s use of unfair and restrictive practices.
While banks are well suited to distribute insurance products because of their wide network, several issues have risen regarding their conduct in the process, pertaining to mis-selling and certain restrictive/ unfair practices (such as linking provision of locker facilities to purchase of insurance products, selling of unsuitable and/or multiple policies etc).

According to IRDA’s Annual Report 2011-12, the maximum complaints in life insurance related to mis-selling, mainly pertaining to private sector, although state-owned LIC leads the business with over 70% share. Complaints were mainly in the nature of unfair trade practices and mis-selling of products (e.g. malpractices, actual product sold being different from what was proposed, single premium policy being issued as annual premium policy, surrender value being different from projected, free look refund not paid, misappropriation of premiums).

As a significant portion of private life insurance companies use banks as their corporate agents, there seems to be an urgent need to revisit the marketing and sales strategies used by the banks in pushing insurance products, especially since insurance is among the more complex financial products for common man to comprehend.
This why the ministry of finance told the banks last year to act has brokers and offer multiple insurance products and not as agents of one or two insurance. But they refused. The RBI does not seem to bother much about such unethical practices, following aggressive lobbying by the Indian Bank Association.



Jagdish Motwani

3 years ago

Wonder how Finance Ministry / Regulators, are encouraging Banks in general specially PSU Banks in particular for Selling Third Party Insurance Products

1) When this Banks are unable to meet the service standards for their banking operations due to staff shortage how additional workload of selling & servicing insurance policies, claims, etc. can be achieving without compromising servicing standards & generally to the disadvantage of consumers.
2) Whether any Data / Details is collected by Banks / Finance Ministry about the level of Commission / Brokerage earned by Banks v/s Total Expenses Incurred from their insurance business activities. Apart from this has there been any study / availability of details about increase in banks’ NPAs’ due to Borrowers’ Defaults arising out of Rejection of Insurance Claims due to Loss / Damage of Insured Collateral / Asset arranged by banks. It is regular practice of the banks to give borrower with deficient insurance covers of mortgaged properties, etc.
3) Recently RBI Governor had expressed that RBI is not in favour of Banks’ selling Third Party Products like Insurance, Mutual Funds, etc. Despite this IRDA has proposed for relaxed rules for offering Broking Licenses to Banks to sell Insurance Products of multiple insurers.
4) After opening up of insurance industry last decade there was rampant miss-selling of insurance policies specially ULIP plans & it was only when SEBI intervened to control ULIPs, the IRDA initiated some action for damage control. Despite this regulator IRDA has been soft on miss-selling looking at the numerous complaints appearing in media from time to time. In this regard there were serious media reports about banks converting unaccounted money into white money through insurance policies & no details are known about action taken by IRDA/FM against guilty insurers & banks (as corporate agents).
5) Insurers have been marketing their policies through Banks. etc. & the persons / employees involved in soliciting these policies are neither qualified nor trained about the Insurance they sell. Despite IRDA’s strict rules of IRDA for mandatory training & exams of insurance sellers like Individual Agents or Designated Employees of Corporate Agents as Brokers, the regular untrained & non dedicated staff (some times even that being not on roll but through outsourced HR Agency) are freely soliciting &selling the Insurance policies for banks / insurers. Is each bank’s branch which has counter / facility to sell insurance manned by full time dedicated & qualified staff?
6) Whether Banks’ forced selling of insurance (by arbitrarily debiting the account with insurance premium) is in line with Consumer (borrowers’) Rights. Has Finance Ministry considered about referring this practice to Competition Commission of India (CCI). IRDA had issued “Discussion Paper dated 02/02/2012 - On Tying & Bundling of Insurance policies with Goods & services” but further details are known about action taken by IRDA to prevent malpractices in such Cross-Selling.
7) IRDA has capped the Remuneration of agents & brokers for various types of policies. However over & above such limits the insurers’ pay additional amounts to Banks’ & it’s associates as marketing or administrative expenses, etc. Has Finance Ministry / RBI collected any data / details about the amount of all money (in the form of commission + any fees + any reimbursement, benefits etc,) received by Banks from insurer’s & their associate companies.


Dayananda Kamath k

In Reply to Jagdish Motwani 3 years ago

it is situation is each regulator scratch the other regulator. all these irregularities were brought to the notice of irda long back before this situation aggravated. but irda showed finger to rbi as banks are involved. i have to inform them in nasty way that if you do not know what is your domain how you will regulate. even i sent the same to rbi but they never bothered to look into it nor acknowledged.
earlier(before privatization of insurance sector) rbi banned the commission being paid by insurers to banks for the insurance of financed assets by them instead it was passed on to the borrower by a reduction in premiume as paying comission to banks may lead to conflict of interest. and same is brought back by agency route now. because rbi wants to give income streams to banks to provide for npa. both ways you loot the public with active support of regulators and finance ministry. a complaint on all these matters to directorate of public grievances and president of india has been kept in cold storage. as here also there is conflict of interest as president was finance minister. formore than a dec se

Basanta Kumar Das

3 years ago

When all the corporate agents will stop the LIC business then LIC will become free of comments from reliable customers.

Dayananda Kamath k

3 years ago

it is very easy to find the bank misselling of insurance. verify whether tod allowed to pass the insurance premium cheque or tod allowed subsequent to buying insurance, whether loan is given immediately against the security of loan.or insurance is purchased from bank after substantial increase or renewal of limits. whether there is irda licensed person to sell insurance in the branch. i have sent complaints regarding the same to irda, rbi long time but no action nor even an acknowledgment from them.

Gopalakrishnan T V

3 years ago

Misselling of Insurance products has been very common in India and many are trapped for various reasons.Even well informed and well placed professionals are victims and some with their influence and contacts manage to wriggle out by getting the policies cancelled after a lapse of couple of months losing the interest and opprtunity cost of alternative investments.Stopping of misselling is not that difficult and knowing where does the Government to start with is not a difficult task. Simply advise the new Generation banks through the RBI to stop misusing account holders information and approaching them to invest in various products camouflaging Insurance roducts. ICICI bank tops the list and other banks are all following. I was a victim of ICICI bank twice and with all my contacts, influence and threat, I could get out though at a cost both financially and menally. Many NRIs are easy victims and they sign the papers thinking that they have made some good investments . This happiness is shortlived once they get the documents indicating that they have made investments in some insurance products. If they simply take up,either the persons through whom they are trapped are either not available or are evasive through some clever strategies testing the patience of the investors which naturally dies after some days under the JANE DO approach.Miselling has affected the insurance business in general and banks method of boosting insurance in particular.Sky is the limit for insurance business in India,but the way IRDA handles it has taken away the whole charm of Insurance. Miselling is the culprit and this should be totally eliminated. The only way is to keep the banks at a far off place from Insurance business.Can the Govt, RBI and IRDA do that?


3 years ago

Recently a Life Insurance co owned by a bank approached me thru an acquaintance and tried to sell me "Financial Consultant' / Financial Advisor role.
1. To me it looked like MLM and Network Marketing.
2. There was no solicitation, it was Over selling.
3. The focus was to get Senior Citizens/ retired people from services who would not be paid monthly salaries and benefits.
4. They dropped big names of Ex Ministers and politicians who seem to have taken their 'Advisory'.
5. The whole focus of the pitch was to sell a 3-8 days program leading to IRDA certificate and the idea was to create one Licence/ certificate holder per family.
6. Focus also seemed to be on 'Self' Family and close friends to be enrolled for Consulting/ Advisory.
7. The Incentives and Million Dollar club and life long returns with [email protected] rather than People @work was the approach taken.

To me it appeared a sham, I walked out after sharing this with the senior manager who seemed to be doing well in creation of this NETWORK.

Trust me, there is NO written document, No institutionalised effort to Enroll, there is no policy document.

It appears that Needy, gullible senior citizens are to be made prey by such 'Super Human Salesmen'.

Very sad.


Sucheta Dalal

In Reply to Dhananjay 3 years ago

Wouldn't it be nice if you wrote the name of the company here? That would truly help people from being cheated!


In Reply to Sucheta Dalal 3 years ago

In my case, it was Kotak Life Insurance. The proposer acquaintance is a former MLM Seller of Oriflame. That should explain :).
I my met the Dy Chief Manager. A well spoken person. Even offered him to introduce him to a University who runs program for Defence Personnel retiring via Directorate of Resettlement to get ready Consultants. Then it dawned on me that NO - I have a DOUBT. When in Doubt - Just SAY NO - a teaching of my Independent Director's Study course Guru came to me and I said NO !
Hope this helps.


In Reply to Dhananjay 3 years ago

I walked into such trap by another Insurance Company which offered me salary, PF and Bonus. The catch was the postcard which was distributed to my friends, relatives and parents attending schools. The meeting was in 5 Star Hotel. I called 2 of my friends too. They told me not to comply with any of these plans from the top management. I refused to toe the line and came out of the 5 Star Hotel. The phone calls from the office followed by SMSs to take the Distributor Channel for FREE. Senior Citizens beware.

Sucheta Dalal

In Reply to Madhukar 3 years ago

If you think something looks like a trap, how about naming the company. Or, a better alternative is to write to [email protected] with name and details. It will allow us to investigate and write an article that will really prevent people from being cheated. It is highly reprehensible that companies are targeting senior citizens. You need to go out of your way to help!

Varun vinayak

In Reply to Sucheta Dalal 3 months ago

These banks as a part of their strategy from top management lays down targets for life insurance policies among other products and put insane amount of focus on Life insurance because it is the single biggest revenue generating product for the bank instead of mutual funds, structured products, general insurance etc etc.. the senior regional heads n managers download the pressure to the branches where if employees do not sell life insurance they'll be asked to resign instead of terminating them bcz they also have a so called HR process in place. Even if they are not asked to resign, the lives of employees will be made so miserable and will be told that just sell the damn product anyhow... succumbing to the pressures, employees mis sell life insurance because it is a very very unsuitable product sighting the high costs involved as compared to a mutual fund and the time horizon involved. These banks are only bothered about their revenue numbers and just to show that they are following processes, they do window dressing like profiling of customers and accordingly selling them products which is false bcz irrespective of the profile being a growth, aggressive, balanced, conservative profile , if the client has , say, 10 Lacs to invest, then 2 Lacs per annum will surely go to a ULIPs premium and rest 8 Lacs gets deployed in 1 year, 2 year, 3 year capital protection funds etc etc ... that's like a fixed formula of these conmen. The employees are made to answer on conference calls which are generally rude as to why they couldn't sell anything and are spoken to with utter disrespect, sometimes explicit and other times implicit. The top management will never say on the face of it that they want employees to sell products like life insurance without looking at the suitability to the customer and still is very tactfully imbibed in the day to day activities of bank branches. Employees are themselves under so much stress dealing with these mis selling and client escalation issues and do not want to mis sell but are made to do it without the top management or the middle management saying it. The revenues on these products need to be regulated and top management needs to be answerable for every escalation there is and only then will these banks stop looting people's money. I have worked in the middle management of a bank and regret it.

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